Online Consultation: What to Expect During the Call

Introduction

Taking the first step toward bariatric surgery can feel overwhelming at first, but it doesn't have to be. An online consultation lets you communicate directly with your surgeon from the comfort of your home; you get personalized information without the stress of travel.

As Op. Dr. Mustafa Erol, with more than 35 years of surgical experience and over 8,000 bariatric operations, I believe every patient deserves a comprehensive, personalized consultation. Our online consultations provide the same thorough evaluation you would receive in person, with far greater convenience.

In this guide, you'll learn what to expect during an online consultation, how to prepare, and what questions to ask to make the most of your time.

How Does an Online Consultation Work?

The Technology

Our online consultations are conducted via:

• Video Conferencing Platforms: Secure video apps
• WhatsApp Video Call: Practical and familiar
• Other Platforms: Based on your preference

Requirements:
• A stable internet connection
• A device with a camera (phone, tablet, or computer)
• A quiet, private space
• Adequate lighting so we can see you clearly

Booking Your Consultation

Step 1: First Contact Reach us via WhatsApp, email, or our contact form with:
• Basic information about yourself
• Your current weight and height
• A brief medical history
• Your goals and questions

Step 2: Appointment Confirmation Our team will:
• Suggest available consultation times
• Confirm your preferred time zone
• Send a calendar invitation with the video link
• Provide preparation instructions

Step 3: Pre-Consultation Preparation Before your appointment:
• Gather your medical information
• Prepare your questions
• Test your video connection
• Find a quiet space

What Is Discussed in the Consultation?

Your Medical History

I want to understand your full health picture:

Weight History:
• Current weight and height
• Highest and lowest adult weight
• Previous weight-loss attempts
• Past weight-loss surgeries

Medical Conditions:
• Diabetes (type and current control)
• Hypertension
• Sleep apnea
• Heart or lung conditions
• Joint problems
• Other health issues

Medications:
• Current prescription medications
• Over-the-counter supplements
• Medication allergies

Lifestyle:
• Eating habits
• Physical activity level
• Smoking and alcohol use
• Work and home situation

Goals and Expectations

Understanding your motivations helps me guide you better:

• Why are you considering surgery now?
• What health improvements do you hope for?
• What is your goal weight or size?
• What does success look like for you?
• What are your concerns about surgery?

Surgical Options

Based on what you share, I'll explain:

Procedures That May Be Right for You:
• Sleeve Gastrectomy
• Gastric Bypass
• Revision Surgery (if you've had previous surgery)
• Other options, if applicable

For Each Procedure:
• How it works
• Expected weight loss
• Benefits and risks
• The recovery process
• Long-term requirements

The Patient Journey

I'll walk you through the process step by step:

• Pre-operative requirements
• Travel and accommodation arrangements
• What happens on surgery day
• Hospital stay
• Post-operative care in Turkey
• Hotel recovery
• Return home and follow-up

Your Questions

This is your time to ask anything:

• No question is too basic
• Write down your questions in advance
• Ask anything you don't understand
• Voice your concerns

Information to Have Ready

Medical Information

Documents You Can Share

• Recent blood test results
• Summary of medical records
• Photos showing current body status (optional but helpful)
• A list of medications you take
• Insurance information (if applicable)

Written Questions

Questions You Might Want to Ask:
• Am I a good candidate for surgery?
• Which procedure do you recommend for me and why?
• What are the risks in my case?
• What is the expected weight-loss timeline?
• How long will I need to stay in Turkey?
• What's included in the package?
• What follow-up services are provided?
• How can I reach you after surgery?

Tips for a Successful Online Consultation

Technical Preparation

• Test your connection an hour in advance
• Keep your device fully charged
• Use Wi-Fi rather than cellular data if possible
• Have a backup plan (a phone number to call if video doesn't work)
• Download required apps in advance

Preparing Your Space

• Choose a quiet, interruption-free room
• Get good light on your face (window in front of you, not behind)
• A simple background if possible
• Let others know you want privacy during the call
• Have water nearby

During the Consultation

• Be ready on time, or a few minutes early
• Have your notes, questions, and information at hand
• Take notes during the call
• Ask about anything you don't understand
• Be honest about your health and habits
• Share your concerns comfortably

What to Wear?

Dress comfortably but presentably. Casual clothing is fine, but avoid distracting details. If possible, wear something that allows you to show your current body if the surgeon asks.

After the Consultation

What You'll Receive

After the consultation, our team will provide:

Personalized Treatment Plan:
• Recommended procedure
• Estimated timeline
• Package details and inclusions
• Next steps

Written Summary:
• Key points discussed
• Answers to your questions
• Any additional information requested

Follow-Up Options:
• WhatsApp support for further questions
• A second consultation if needed
• Connection with former patients if you wish

Making Your Decision

There's no rush:

• Review the information shared
• Talk with your family/support system
• Ask any follow-up questions
• Assess whether you're ready
• Make the decision that feels right for you

There is no pressure to decide immediately. We're here whenever you're ready.

Advantages of an Online Consultation

Benefits for International Patients

• No travel required for the initial consultation
• Save time and money before making a decision
• A comfortable environment for sensitive conversations
• Family members can join the conversation
• Get questions answered without pressure
• Assess your fit with the surgeon before travel

As Comprehensive as an In-Person Visit

An online consultation offers:

• The same thorough evaluation as an in-person visit
• A direct conversation with your surgeon
• Personalized recommendations
• An opportunity to build rapport
• Answers to all your questions

When an In-Person Visit Is Preferred

Some situations call for an in-person evaluation:

• Complex revision cases requiring physical examination
• Diagnostic uncertainty
• Need for additional testing
• Patient preference

If your situation requires an in-person evaluation, we'll let you know before proceeding.

Frequently Asked Questions

How long does an online consultation last?

Online consultations typically take 20-30 minutes; complex cases may run longer. We allow enough time to answer all your questions and concerns. There's no rush — your consultation ends when we have covered all topics.

Is there a fee for an online consultation?

Our initial online consultations are free. This call is your opportunity to get to know me, ask your questions, and receive a personalized recommendation with no obligation. We believe you should have all the information you need before making this important decision.

Can a family member join the call?

Absolutely. We encourage a supportive family member or friend to join. They may ask questions that don't occur to you, and hearing the information together helps everyone understand the process. Let us know in advance who will be joining.

What if my English isn't strong?

We offer consultations in multiple languages. Our team includes coordinators who speak Turkish, German, Arabic, and other languages. Let us know your preferred language when you book, and we'll arrange the appropriate support.

How soon after the consultation can I have surgery?

If you're ready to proceed, surgery can typically be scheduled within 2-4 weeks, depending on availability and your preparation needs. Some patients need time to complete pre-operative requirements like a diet or medical clearance. We provide a realistic timeline during your consultation.

Ready for Your Consultation?

Taking the first step is often the hardest. An online consultation is a pressure-free way to get the information you need to make an informed decision about your health.

• WhatsApp: +90 532 293 99 39
• Email: info@doktormustafaerol.com

Our team will respond within 24 hours to schedule a convenient time.

*Last Updated: January 2026*

*This content is for informational purposes only and does not replace professional medical advice.*